Strategic retailing 2: Retail environment                                                                                                  

Performance Spill-Over Effects between Retail Agglomerations and their Stores – the Case of the High Street

Christoph Teller, Andrew Alexander, Arne Floh, University of Surrey

The Town Centre Consumer: Exploring the Holistic Town Centre Journey

Cathy Hart^a, Iftakar Haji^a, Mohammed Rafiq^b, Angus Laing^{a a}Loughborough University, ^bUniversity of Roehampton

Research into retail patronage and its key antecedents – retrospective and future views

Christoph Teller, Arne Floh, University of Surrey

E-commerce & m-commerce 3                                                                                                                   

Digitalization of retailing: A review and framework

Johan Hagberg^a, Malin Sundström^b, Niklas Egels-Zandén^{a a}University of Gothenburg, ^bUniversity of Borås

Re-inventing market orientation on the Internet: The study of digital marketing practices by a Swedish e-tailer.

Veronika Tarnovskaya, Lund University

Securely Online? E-tail Trust and Payment Protocols

Andrew J Murphy, Martin L. Mahler, Massey University, Auckland

Channel management                                                                                                                                   

Organisational Commitment in Inter-Organisational Relationships: Implications for Brand Building in Retailing

Edmund O’Callaghan, Dublin Institute of Technology

Opportunism in power-imbalanced retailer-supplier relationships: The case of the food supply chain

George Maglaras^a, Michael Bourlakis^b, Leigh Sparks^{a a}University of Stirling, ^bCranfield School of Management

Can Multimarket Competition Theory explain why Manufacturers are reluctant to adopt e-commerce? The Case of the French Manufacturers of Household Appliances

Madeleine Besson^a, Bernard Bourdon^{b a}Telecom School of Management, France, ^bParis-Est/I.R.G, France

Strategic retailing 3: Methodology                                                                     

The online shopping experience (OSE): Towards the development of a four-order hierarchical model

Aurélia Michaud-Trévinal^a, Karine Picot-Coupey^b, Thomas Stenger^{c a} University of La Rochelle, ^b University of Rennes 1, ^c University of Poitiers

Understanding Business Customer Value in a Retail Environment – A Scale Development Study

Benjamin Ney, Darlene Whitaker, Joachim Zentes, Saarland University

Customer Segmentation in Retailing based on Retail Brand Patronage Patterns

Hanna Schramm-Klein^a, Natalie David^b, Olaf Rank^b, Gerhard Wagner^{a a}University of Siegen, ^bUniversity of Freiburg

Franchising                                                                                                                                                    

Resale Prices in Franchising: Insights from Franchisee Perceptions

Rozenn Perrigot^a, Guy Basset^a, Brinja Meiseberg^{b, a}University of Rennes 1, ^bWestfälische Wilhelms-University of Munster

International Area Development Franchising Relationships in Emerging Markets

Vita Kadile, Matthew Robson, Kathryn Watson, L. Jeremy Clegg, Leeds University Business School

The Growth of Social Franchising in Pakistan: Insights from Franchisees in the Education Sector

Muhammad Akib Warraich, Rozenn Perrigot, University of Rennes 1

Consumer behavior 3: CB & experience                                                                                                 

The in-store shopping experiences of an outdoor adventure retailer’s customers and the relationship thereof with value and repatronage intentions

Nic S. Terblanche, University of Stellenbosch

Generation X - the Unexplored Potential in the Wellness Market

Anna-Maija Kohijoki, Heli Marjanen, Kaisa Saastamoinen, University of Turku

Do Fashion Involvement, Shopping Motivations, Cognitive and Affective Destination Involvement, and Demographics Affect Tourists’ Trip Length? An Empirical Study in the City of Valencia (Spain)

Pauline Sullivan^a, Martina Gallarza^b, Teresa Fayos^b, Haydeé Calderón^{b a}Texas State University-San Marcos, ^bUniversidad de Valencia

Strategic retailing 4: multi- & omni-channel retailing                                                                             

Exploring SME multichannel retailing: preliminary findings from a UK exploratory study

Sheilagh Resnick, Julie Lewis, Nottingham Trent University

The Relevance of Interdependent Effects between Offline and Online Brand Beliefs and Retail Brand Equity for Multichannel Retail Systems

Bernhard Swoboda, Julia Weindel, Trier University

How technological innovations create value in an omnichannel retailing ecosystem?

Mbaye Fall Diallo, Isabelle Collin-Lachaud, University of Lille 2 (IMMD) & LSMRC Lab, Université de Lille-Skema Business School

Retail management 1                                                                                                                                 

Innovations and evolution of employment in the French food retailing. Retrospective and perspectives

Enrico Colla^a, Catherine De Gery^a, Maria Ruiz Molina^{b a}Novancia Business School Paris, ^bUniversidad de Valencia

Contextualising ‘entertainment value’: A qualitative inquiry into shopping centre managers’ perspectives

Jason Kokho Sit, Dawn Birch, Bournemouth University

Off the Shelf and Out of the Box – using eye tracking technology to identify and understand consumer attention

Stella Minahanª, Bridget Behe^b, Pat Huddeleston^b ªDeakin University, ^bMichigan State University

Consumer behavior 4                                                                                                                                 

Do It Yourself…Yes you can… but you have to do it well! How can retailers drive customers’ work? An Ikea case study

Karine Picot-Coupey, Caroline Tahar, IGR-IAE de Rennes, University of Rennes 1

Why Do People Shop in Physical Stores? – An Empirical Study

Tatjana Freer, Daniel Keßler, Dominik Meiser, Saarland University

The influence of social capital through social media: A study of the creation of value in shopping behaviour

Seungsin Lee^a, Frances Gunn^b, JungKun Park^{c a}Konkuk University, Seoul, ^bRyerson University, Toronto, ^cUniversity of Houston

Education in retailing                                                                                                                                  

Come with at least one case study from a company within the retail sector, free of copyrights, and share it with other participants! It is a way to enrich our retailing lectures.

Discuss about teaching, learning and education in retailing.

Strategic Retailing 5                                                                                                                                   

A discussion on the appropriateness of the employment of the Complex Adaptive Systems theory for the research of Town-Centre Management

Costas Theodoridis, senior lecturer, Manchester Metropolitan University

New Paradigms: Changing Business Environments and the Impact on Marketing Strategy

Victoria Lonnes^a, Razvan Florin Buse ^b, Joachim Zentes^{a a}Saarland University, ^bUniversity of Craiova

The Statistical Relationship Between the Number of Transactions and the Stability of Sales Amount in a Japanese Hotel Chain

Ayuko KOMURA, Kenichi SUZUKI, Meiji University, Tokyo

Retail management 2: Retail pricing                                                                                                         

Price Information Search in Online and Offline Channels

Stephan Zielke^a, Thomas Dobbelstein^{b a}University of Wuppertal, ^bBaden-Würtemberg Cooperative State University

Price Search, Calculative Trust and Store Loyalty in the Grocery Market

Alan Collins^a, Ella Kavanagh^a, Richard George^{b a}University College Cork, ^bSt. Joseph’s University, Philadelphia

New developments in price and loyalty promotion: managerial implications and new avenues for research

Cristina Ziliani, Marco Ieva, University of Parma

Consumer behavior 5: CB & loyalty                                                                                                         

Store equity and loyalty in the context of retailing: What is the causal relationship?

Irene Gil Saura, Maja Šerić, María Eugenia Ruiz Molina, Gloria Berenguer Contrí, University of Valencia

How Store Attributes Impact Shoppers’ Loyalty: Do Different National Cultures Follow The Same Loyalty Building Process?

Monica Grosso^a, Sandro Castaldo^{b a}E.M. Lyon Business School, ^bSDA Bocconi School of Management, Milan

Affective Commitment and Customer Loyalty in Crowdsourcing: Antecedents, Interdependencies, and Practical Implications

Matthias Schulten, Fabian Schaefer, Hochschule Furtwangen University